3 Ways to Energise Your Reception Team

Your receptionist greets her 20th patient of the day. Answers her umpteenth call. She’s done this every working day for weeks, years. So it’s vital to help her to maintain the energy and enthusiasm you need her to exhibit in order to provide an appealing first impression of your business. I’ve witnessed how those on […]

10 Steps to predictable, lower tax bills

It’s amazing how many business owners are not advised of their tax payments in advance. This includes dentists.  The shock and anxiety an unexpectedly large bill can cause is avoided when your accountant follows this annual tax planning process: PRE-YEAR END 1. Review of your family goals An accountant looking to make a difference to […]

The First Step to Overcome Your Competition

A dentist I met this week has a new competitor in town. It’s disconcerting when your competition increases. But having confidence that your patient experience is strong will help alleviate your concerns. I shared tips on enhancing this area last month. Your patient experience begins with the first contact with your practice. You can encourage potential new […]

The Truth about Your Patient Experience

According to Harvard Business School, there is one key measurement in business: How likely are your patients to recommend others to your business, on a scale of 1-10? They suggest if this rating is 9 or 10, you’ve got a great practice. They also suggest if it’s less than 9, you’re not working hard enough […]

Veale Wasbrough Vizard’s Healthcare Team Recognised Among Best in the UK

Chambers UK, the world’s largest researching guide for lawyers, has given Veale Wasbrough Vizard’s (VWV) Healthcare team the highest ranking – Band 1. Five out of seven ranked lawyers in this section are from VWV. As part of the research carried out by Chambers UK, VWV’s Healthcare lawyers have been praised for being “knowledgeable, proactive and […]